Privacy Policy

Innov-Ars, 18 avenue Hellevelt, 1180 Brussels, Belgium (BCE 0784.251.433) is the controller for the processing described here. You can reach us at info@innovars.eu.

• Contact form. When you contact us we process your name, email address, company name (optional), and message, in order to respond to your enquiry (legal basis: our legitimate interest in answering you, and pre-contractual steps at your request). The message is delivered to our inbox by Resend, our email provider.
• Anti-abuse. The contact form is protected by Cloudflare Turnstile, which processes technical data (such as your IP address and browser characteristics) to distinguish humans from bots (legal basis: our legitimate interest in preventing spam and abuse).
• Usage and performance statistics. We use Vercel Web Analytics and Vercel Speed Insights to count page views and measure page performance. They set no cookies and do not identify you: visitors are counted with a hash of the request that is discarded daily, and we only see aggregated figures (legal basis: our legitimate interest in understanding how the site is used and keeping it fast).
• Error reports. When something breaks in your browser or on our servers, an error report is sent to Sentry: the error, the page, your browser and operating system. We configure it not to attach personal data, though Sentry, like any server, receives your IP address with the request. If the demo editor on our home page detects a damaged document, the report includes that document so we can reproduce the bug (legal basis: our legitimate interest in finding and fixing faults).
• The demo editor. Text you type into the editor on our home page stays in your browser, and is gone when you reload. Two features send it to our servers: proofreading sends the text being checked to a LanguageTool server, and PDF export sends the document to our PDF export service, hosted by Hetzner in the EU. Both process it only to return the result, and neither stores it (legal basis: our legitimate interest in letting you try the product, at your request).
• Server logs. Our hosting provider, Vercel, records standard technical logs (IP address, requested pages, timestamps) for security and troubleshooting (legal basis: legitimate interest). Logs are kept for a few days and not used to profile you.

This website does not use advertising or analytics cookies. We store a single preference in your browser (your light/dark theme choice), which contains no personal data. Cloudflare Turnstile may set strictly necessary cookies on the contact page to perform its anti-bot check.

We do not sell personal data. We share it only with the providers below, acting as our processors under data processing agreements, and where required by law:

• Vercel Inc. (USA) — hosting, server logs, analytics and performance statistics (privacy policy).
• Functional Software, Inc. (Sentry, USA) — error reports (privacy policy).
• Resend (Plus Five Five, Inc., USA) — contact-form email delivery (privacy policy).
• Cloudflare, Inc. (USA) — Turnstile anti-abuse check (privacy policy).
• Hetzner Online GmbH (Germany) — hosting of the PDF export service.

Some of these providers are based in the United States. Where personal data leaves the European Economic Area, the transfer relies on the EU–US Data Privacy Framework, where the provider is certified, or on the European Commission's Standard Contractual Clauses.

• Contact correspondence: as long as needed to handle your enquiry and any relationship that follows, and no longer than three years after our last exchange.
• Error reports: up to 90 days.
• Server logs: a few days.
• Analytics: aggregated figures only; nothing that identifies you is kept.
• Demo editor text sent for proofreading or PDF export: not kept.

You have the right to access, rectify, and erase your personal data, to restrict or object to its processing, and to data portability. To exercise these rights, email info@innovars.eu. You can also lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit, dataprotectionauthority.be).

We will update this policy when our processing changes and revise the date at the top of this page.